Employment
Baby Essentials Program Manager
The Baby Essentials Program Manager will manage and oversee our services to parents of infants and toddlers, ensuring that the program is in compliance with grant requirements, aligned with the vision and values of the Community Hope Center and accomplishing its program goals and objectives.
KEY RESPONSIBILITIES
- Procure and manage inventory of diapers, formula and wipes from government and private sources. (Montgomery County, DC Diaper Bank, Private Donors)
- Create and maintain systems to ensure the orderly and efficient delivery of services. (Client appointment calendar, inventory tracking, packaging diapers for distribution etc.)
- Supervise and collaborate with volunteers to effectively and efficiently execute the baby essentials program.
- Recruit and manage volunteers to carry out the tasks of the program, ensuring volunteers are screened, trained, and regularly appreciated for their efforts.
- Create a welcoming and hospitable environment for all clients, seeking to build relationships and inviting them to participate in other opportunities and resources of the church.
- Ensure critical data is gathered from each client and provide data to Grant Reporting Manager for weekly reports related to diaper distributions and volunteer engagement.
- Process referrals and collaborate with partners to meet the needs of our target populations.
- Respond to email, phone, and text inquiries.
- Disseminate information about state and local programs and when appropriate refer clients to the Cares Hub caseworker to assist in identifying and resolving critical needs.
- Attend Hub Staff and other administrative meetings as needed.
- Pursue professional development through workshops, conferences, reading, and networking.
QUALIFICATIONS AND SKILL
- Demonstrated leadership capacity and strong people skills
- Teachable with a growth mindset, willing to receive and respond to feedback
- Ability to organize and delegate assignments to accomplish results through others
- Proficient computer skills including Microsoft Word, Excel, and Access
- Strong written communication skills
- Bilingual English / Spanish Speaker required
- Physical ability to perform heavy lifting, standing for long periods, and significant amounts of walking
Compensation:
$24 per hour
Hours:
Part-time (15 hours per week)